Return & Refund Policy
Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at officialjshomefinishing@gmail.com.
Please note that returns will need to be sent to the following address:
JS HomeFinishing
More Dhaba Shop No. 5
Chautala Road Opposite Sector 29 Road
Panipat, Haryana – 132103
India
If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return-related questions at:
officialjshomefinishing@gmail.com
Customer Care Number: 8168770312
Damages and Issues
Please inspect your order upon reception and contact us immediately if:
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The item is defective
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The item is damaged
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You receive the wrong item
We will evaluate the issue and make it right as quickly as possible.
Exchanges
The fastest way to ensure you get the product you want is to return the original item, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return and inform you whether the refund has been approved.
If approved, your refund will be automatically credited to your original payment method within 3 business days. Please remember that it may take additional time for your bank or credit card provider to process and post the refund.
If more than 10 business days have passed since your refund was approved, please contact us at:
officialjshomefinishing@gmail.com